Robert Jack
Formal Name: Robert Jack
Personal Title: Dr
Position: Lecturer
Organisational Unit: Department of Business
Qualification: BA(SocSc)(LaT), GradDipMktg (Mon), MMktg (Mon), MIntBus (Mon), PhD (Mon)
Telephone: (+61-2) 9850 8463
Fax: (+61-2) 9850 6065
Email: rob.jack@mq.edu.au
Location: E4A 643
Profile
Robert joined Macquarie in January 2009 and currently teaches in international business.
He received his Ph.D in international business from Monash University. His dissertation comprised a qualitative case study of ten Australian multinational firms and highlights the challenges these firms face in formulating internationalisation strategy when their products contain complex combinations of goods and value added service activities, all of which need to be successfully delivered by the firm to clients in international markets.
Between 2002 and 2008 Robert lectured in the subject areas of International Marketing and Research, International Business Strategy and International Business Theory and Practice in the Department of Management at Monash University and the Australian Graduate School of Entrepreneurship at Swinburne University of Technology.
Robert’s previous professional experience has comprised senior managerial positions in event and venue management. He has been responsible for organising and supervising some of the most prestigious national and international events staged in Melbourne over the last decade. In addition, Robert was involved in developing and implementing key marketing strategies and procedures for some of Melbourne most prestigious venues, including the planning, introduction and implementation of customer management initiatives and concepts. His work experience has also included consultation and training.
As part of his post graduate research, Robert participated in an international marketing study program meeting with the European Marketing Managers of prestigious international companies such as:
- BMW
- Omega
- L’Oreal
- Louis Vuitton
- Cadbury Schweppes
- Swatch
Robert lectures in BUS201, Introduction to International Business and BUS202 International Business Organisation and Management
Professional Memberships
- Academy of International Business (AIB)
- Australia and New Zealand Academy of International Business (ANZIBA)
- Australian Business into Europe (ABIE)
Research Interests
- Firm internationalisation
- Foreign market entry mode choice
- International services
- International marketing
Previous Grants
2005 ‘Institute for the Study of Global Movements’ for research associated with Ph.D data collectionPublications
Refereed journal articles
Refereed journal articles - Jack, R., As-Saber, S., Edwards, R., and Buckley, P. J., (2008) The role of service embeddedness in the internationalisation process of manufacturing firms: A case study of Australian manufacturers in the UK, International Business Review, Vol., 17 No.4 , pp. 442-451 (C1)
- Jack, R., As-Saber, S., and Edwards, R., (2006) Service embeddedness and its impact on the value chain and firm internationalisation: In search of a framework, International Journal of Value Chain Management, Vol. 1, No. 1, pp. 33-43 (C1)
Edited Book Chapters
- Jack, R. (2009) Internationalisation process models and their relevance to Australian firms, in Australia and the global economy, edited by R Ciro, B Mascitelli and S Muthaly, Connor Court, Melbourne (B1)
- Jack, R. (2009) Australian firm internationalisation, in Australiaand the global economy, edited by R Ciro, B Mascitelli and S Muthaly, Connor Court, Melbourne (B1)
Refereed conference papers
- Jack, R., As-Saber, S. and Edwards, R. (2009) Reassessing product inseparability and its impact on a firm’s entry mode choice – service delivery via trans-human exports, European International Business Academy (EIBA)Valencia, Spain, 13-15 December (E1)
- Taylor, M. and Jack, R., (2009) Understanding the pace, scope and pattern of firm internationalisation: an examination of the ‘born global’ concept, Academy of International Business (AIB) South East Asia Chapter,Hong Kong, 3-5 December (E1)
- Taylor, M. and Jack, R., (2009) Conceptualisation of the Australian ‘born global’ experience: Some preliminary issues, Australian and New Zealand Marketing Academy (ANZMAC), Melbourne, Victoria, 30 November to 2 December (E1)
- Jack, R., As-Saber, S. and Edwards, R. (2009) Expanding the dichotomous approach to internationalisation: looking beyond goods and services to service embeddedness as a determinant of internationalisation strategy, Australia and New Zealand Academy of International Business (ANZIBA) Brisbane, 16-18 April (E1)
- Jack, R., As-Saber, S. and Edwards, R. (2007) Embedded services and the firm internationalisation process: An Australian study, 8th International Research Conference on Quality, Innovation and Knowledge Management, New Deli, 11-14 February (E1)
- Jack, R. As-Saber, S. and Edwards, R. (2004) Service embeddedness and its impact on the value chain and firm internationalisation: in search of a framework, Australian-New Zealand Academy of International Business (ANZIBA), Canberra, 5-6 November (E1)
- Jack, R. As-Saber, S. Edwards, R. and Buckley, P. J. (2004) Service embeddedness: a determinant of product composition and firm internationalisation: Some evidence from the UK, Australian-New Zealand Academy of International Business (ANZIBA) Canberra, 5-6 November (E1)
- Jack, R. As-Saber, S. and Edwards, R. (2002) Conceptualisation of a services value chain: Some preliminary issues, Australian and New Zealand Academy of Management (ANZAM), Beechworth, Victoria, 4-7 December (E1)
Special presentations
- School of International Business Research Seminar Series (2005) Queensland University of Technology. Presentation of qualitative data results from doctoral research
- Faculty Doctoral Conference (2004) Faculty of Business and Economics, Monash University. Presentation of research topic, research questions and conceptual framework, Flowerdale Estate, Victoria, 25-27 October
- Presentation of ‘Marketing Workshop’ (2002) to the finalists of the Melbourne University Entrepreneurs Challenge, Melbourne Business School, University of Melbourne